I can't go, but maybe you guys are interested:
Current library school students can attend this program for a special price of only $25.
Exploring Encounters with Chat Users: An Introduction to Virtual Reference
Date/Time: Monday, November 5, 2007 – 10:00am to 1:00pm
Location: METRO, 57 E. 11 Street, New York, NY 10003
Presented by Marie L. Radford, Associate Professor at Rutgers SCILS
Description: Is chat reference for you? What do chat reference librarians say about their experiences (positive and negative)? This interactive workshop will present the information you need to provide and evaluate virtual reference. Research reveals that many similar interpersonal skills important to face-to-face reference success are also present (although perhaps seeming to be a bit foreign at first) in the chat environment. Sample chat transcripts will be discussed and critiqued with focus on rapport building and relationship development. Expect an interactive and fun session that will enable you to develop confidence and improve chat reference at your library.
You can get the special LIS student price ($25) by registering online at http://metronylibrary.augusoft.net with a credit card or mailing a check with the METRO registration form .
If you have questions or problems, be sure to e-mail Professional Development Manager, Kate Todd, at ktodd@metro.org or call (212) 228-2320, x. 15.
www.metro.org
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